Legal

Cancellation Policy

Last updated: 10 July 2026

1. Before Dispatch

You may cancel an order before it is packed/dispatched by contacting [email protected] or via Track Order where available.

2. After Dispatch

Once shipped, cancel by refusing delivery or requesting a return under the Returns Policy after receipt.

3. Refunds on Cancel

Cancelled pre-dispatch orders are refunded in full (including shipping if charged). Processing may take 7–14 business days.